Ticket vending machinesfor DB Vertrieb.

The task: To provide technical services and spare parts management for approximately 7,000 ticket vending machines and 10,000 ticket validators in operation within DB Vertrieb GmbH.

The solution

DB Kommunikationstechnik GmbH employs approximately 200 technicians to ensure that the operation of ticket vending machines runs smoothly. By having multiple spare parts warehouses located across Germany, ticket vending machines can be maintained and repaired without incurring any long downtimes, thus ensuring their safe operation and high availability.

The client

Facts & figures

  • Rollout of more than 20,000 ticket vending machines
  • Maintenance and servicing of more than 7,000 ticket vending machines and 10,000 ticket validators

Our achievements

  • Servicing of stationary and mobile ticket vending machines
  • Management of heterogeneous vending machine networks

Benefits for our client

  • Focus on core business (marketing and sales)
  • No need to devote lots of time and effort to acquiring technical expertise