With its national presence, DB Kommunikationstechnik GmbH is your competent point of contact for all-in-one automated teller machine (ATM) services and all aspects of cash cycle management.
Nowadays, self-service components are the standard for retail business. These include automated teller machines, cash counting machines, self-service deposit machines, account service terminals and automated teller safes. DB-KT can provide a reliable service over the entire lifecycle of these self-service terminals.
Through intensive consulting and support, along with our partner concept developed in collaboration with highly specialized companies, we provide bespoke solutions for every application area.
As a full-service provider, our all-in-one ATM service covers the entire lifecycle of your machine landscape. We attach particular importance to the special training undertaken by our service technicians, thus enabling us to cater to their individual needs at all times.
We can take over the maintenance and repair of devices, ensure smooth server connectivity (including processing and hosting) and make detailed reports available.
For ATMs, we provide separate monitoring with first level support as well as active monitoring with remote service. If required, we can also extend our all-in-one service to include complete operation and assume responsibility for all aspects of your cash cycle management, thus enabling you to devote more time to taking care of your customers and your core business while we relieve you of some of your daily operational activities. A key service component performs regular backups of the system environment as well as software updates and upgrades that are tailored to your business operations.